In Microsoft CRM 4.0, If a workflow action of update is created on a form with checkboxes, all checkboxes are unchecked even if the update should not update the checkbox fields.
In Microsoft CRM 4.0, If a workflow action of update is created on a form with checkboxes, all checkboxes are unchecked even if the update should not update the checkbox fields.
To work around this problem. Change the format of any bit fields to either a yes / no radio button or a picklist before creating the workflow rules. After the workflow is published, you can change the bit fields back to checkboxes.