Windows cannot open Help and Support because a System Service is not running

We have seen a rash of these problems on Windows Server 2003. Research seems to indicate the problem is related to the installation of Windows Server 2003 Service Pack 2 (SP2).



The simplest fix we have found is this:



  • Open a Command Prompt
  • Run the following commands
    • %SystemDrive%
    • CD %windir%\PCHealth\HelpCtr\Binaries
    • start /w helpsvc /svchost netsvcs /regserver /install



The service should install and start automatically.

Require assistance?

Support from our knowledgeable help desk staff ensures your team stays productive by swiftly and accurately resolving issues.

Call Now Button